Managing a reliable information system can be a problematic practice as well as tedious job for administrators. Hence a manager must realize that the organization's information management goals can change with time and particular steps or practices may need to be taken or repeated in future. Managers should become aware of several ways in which information technology can impact other companies and how the system can work. They should also be familiar with the fact that these effects can be either good or bad. Everything relies on the manager's skill.

The concept basically revolves around a thorough scrutiny of information systems in business to ensure that they are up and running. This involves the acquisition of proper peripherals and software so that they can be used in the appropriate areas. They are then assembled and maintained using the latest updates to ensure that all the set goals are met at the right time. In simple terms, the major role it plays is to ensure that a business operates within a secure, reliable and easy to maintain IT atmosphere. It also encompasses hosting services and managed services in addition to monitoring information systems services.

The major role played by the monitoring services is to create an environment devoid of the chaos that characterizes the typical use of IT solutions. This makes it easy for one to fully concentrate on the core business operations, for increased productivity. Business services hosting involve the putting together of both the system and the server so that all the business goals can be met with ease.

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis. The real savings come from the capability to install new systems and software faster and at a lower cost. Companies start using client-server architecture, ERP and other kinds of enterprise level software and systems. It helps them expand, and open branches where otherwise it may not have been possible. End of the day, it leads to a massive makeover for the entire company, with large-scale improvements in distribution, productivity, work flow and reporting capabilities.

Managers have to develop proper documentation of how the system works and organize effective training for the employees on how to use the system. Both manual and computerized documentation help diagram and instruction sheets. Subsequently, this will avail the employee an opportunity learn how to use the system for different purposes. Beyond pure documentation, however, training may also include sessions which will enable employees to practice using the system under the guidance of experts.

Monitoring: A huge improvement in monitoring capability is one of the biggest advantages here, other than cost effectiveness and automation. Since the data on the network can be monitored, it is possible to make adjustments to more effectively manage peak periods and down time. Employee monitoring helps management keep an eye on employees and detect work patterns.


To summarize, the immediate advantages of using system management are very much real and the possibilities even bigger. End of the day, each company has to make an informed decision about this based on its own size and growth curve. A cost benefit analysis to figure out the ROI of system management software would be a good place to begin.